Date of Last Revision: February 18, 2020
Connect The Apps is a business tool offered by Muse Operations, LLC.
We collect and use your personal data to enable you to register for and use our platform and to provide you with the products or services that you request. This policy explains when we process personal data for our legitimate interests. You can ask us to stop processing this information. We share information with third parties we engage to process information on our behalf or when such sharing is required by law, or in certain other situations. We transfer your personal data to the United States, which may be outside the country in which you live.
1. What Personal Data Do We Collect?
When you register to use our Platform, we collect the personal information you provide including your name and email.
When you use our Platform, we collect the information you submit to your account including the Title and URL of the business applications you use, as well as the email addresses of your customers, leads, and contacts that are connected to them. We also collect other information when you use our Platform including operating system, system model, and IP address.
Please note that if you give us personal data on behalf of someone else (or someone else gives us personal data on your behalf), the person providing the personal data must have consent or other legal basis to do so.
We collect your contact information and device or system information when you use our technical support, training, or professional services.
2. How Do We Use Personal Data?
We use personal data for the purposes for which you have consented, and to conduct business, provide information and support for products and services, better understand your needs and interests, and ensure a quality experience for users of the Services. For example, we use the data submitted to our Platform by customers in accordance with the instructions of our customers, including any applicable terms in our Terms of Service, and as required by applicable law.
We also use personal data for our legitimate interests or when we have a lawful basis to do so. For example, we may use your information to:
Communicate, interact and build our relationship with you;
Contact you with relevant promotions and information about us and affiliated third-parties;
Process, fulfill and follow up on transactions and requests for products, services, support, training and information;
Send you reminders about the expiration of your subscriptions (trial or paid) for Services;
Create and maintain your account and register Services;
Bill and accept payment from you for Services;
Engage in market research;
Measure, analyze and improve our products and services, the effectiveness of our Services, and our advertising and marketing;
Engage in troubleshooting and technical support;
Notify you about updates to our blogs or new webinars;
Monitor your usage of the Services;
Tell you when updates and new product versions are available;
Personalize content and advertising;
Help identify and communicate offers of products, programs and services that may be of interest to you;
Comply with legal requirements;
Enforce our terms of service, and prevent fraud and other prohibited or illegal actives;
Provide agreed upon diagnostic, monitoring and management services;
or better communicate with you.
3. How Do We Share and Disclose Personal Data?
We may share or disclose your personal data as follows:
To corporate subsidiaries we own or control to support their business and marketing processes;
To our service providers and suppliers, who are acting and using your information on our behalf to provide the Services and help us with our business activities such as (processing your payments, providing customer service, or hosting our Platform). These companies are authorized to use your personal data only as necessary to provide these services to us. Transfers of personal data to subsequent third parties are covered by the services agreements between us and our customers.
Based on a good faith belief that such disclosure is necessary to protect the rights or safety of any person or entity;
Based on a good-faith belief that disclosure is necessary to respond to judicial process, valid government inquiry, or is otherwise required by law such as to comply with a subpoena, bankruptcy proceedings, or similar legal process;
In the event that we or any of our assets are acquired, your information may be transferred with the company or the asset;
To other third-parties for purposes to which you have allowed or consented (such as an authorized reseller);
When posted by you or an authorized third-party to our wikis, forums, blogs, message boards, chat rooms and other social networking environments; or
To create aggregated information which does not identify you personally.
4. What Additional Requirements Apply to Information Collected?
Our Platform ambiently works with your Gmail account and helps you connect your emails with various other busines applications. In order to provide you with this service, we obtain, process and store a copy of the Google user data contained in or associated with messages in your Gmail account, such as the email addresses of persons to whom you send or from whom you receive messages in your Gmail account, and the Title of the page, which may contain the email’s subject line.
We refer to the Google user data described in the immediately preceding paragraph as “Google User Data.” Google User Data is subject to the additional limitations on its use, transfer and accessibility set forth below:
We will use Google User Data only to provide or improve user-facing features of the Services that are prominent in the Services’ user interface.
We will only transfer Google User Data to unaffiliated third parties (a) if necessary to provide or improve user-facing features that are prominent in the Services’ user interface, (b) as necessary to comply with applicable law or (c) as part of a merger, acquisition or sale of assets with notice to you.
We will not use or transfer your Google User Data for serving ads, including retargeting, personalized or interest-based advertising.
We will not allow humans to read your Google User Data unless:
We have first obtained your affirmative agreement for specific messages;
It is necessary for security purposes (such as investigating a bug or abuse);
It is necessary to comply with applicable law; or
Our use is limited to internal operations and the data (including derivations) have been aggregated and anonymized.
5. What Are Your Choices Regarding Your Personal Data?
You may request to review, correct, delete or otherwise modify any of the personal information that you have previously provided to us. If you have registered for an account for our Platform, you may generally update your user settings and profile by logging into our Platform the with your username and password and editing your settings or profile. You can also update the contact details of your leads, contacts, and prospects stored in the Platform at any time. Otherwise, to access, correct, delete your personal information, please contact us as specified below on “Contact Us” section and we will respond to your request within a reasonable timeframe.
We may retain your information for a period of time consistent with the original purpose of collection. For example, we will retain the personal data we process on behalf of our customers for as long as needed to provide Services to our customers, and for a reasonable period after as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Do We Use Analytics?
We use data for analytics and measurement to understand how our Services are used. For example, we analyze data about your visits to our websites to do things like optimize product design. We use a variety of tools to do this, including Google Analytics. When you visit sites that use Google Analytics, we and Google may link information about your activity from that site with activity from other sites that use Google Analytics services.
7. What Is Our Position on Children’s Privacy?
Use of the Services is only available to individuals who are of legal age to contract in their applicable jurisdiction. The Services are not directed to children under 13 years of age. If our policy changes, we will obtain consent from a parent or guardian before we knowingly collect data from anyone under the age of 13.
8. Does This Policy Apply to Links to Other Web Sites?
9. What Are Our Security Procedures?
The security of your personal data is important to us. We use secure Google databases and authorization through Google Firebase, and restrict calls to read any data to only records created by the authenticated user. You acknowledge and agree that no Internet or email transmission is ever fully secure or error free. You agree to take special care in deciding what information you send to us via email. If you have any questions about the security of your personal data, you can contact us at firstname.lastname@example.org.